At Fitnessforhealth(operated by Anca Buzatu Massage & Personal Training, based in Marylebone, London), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book a service, or contact us.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: name, email address, phone number, billing address

• Booking Information: appointment details, services requested, payment details

• Health Information: relevant medical history, injuries, or conditions (only if voluntarily provided for massage therapy or personal training sessions)

• Technical Data: IP address, browser type, cookies, and analytics data when using our website

2. How We Use Your Information

We process your personal data for the following purposes:

• To manage appointments, bookings, and client records

• To provide safe and effective massage therapy and personal training services in Marylebone, London

• To respond to enquiries and customer support requests

• To process payments securely

• To send updates about services, offers, or changes to our policies (with your consent)

• To improve our website through analytics and usage tracking

3. Legal Basis for Processing

We process your personal information under the following lawful bases (as defined by the UK GDPR):

• Contract – to provide the services you have booked with us

• Consent – for optional communications such as newsletters or marketing

• Legal Obligation – to comply with UK tax or health/safety regulations

• Legitimate Interest – to maintain business operations and improve client experience

4. How We Store & Protect Your Data

• Personal data is stored securely in electronic systems with password protection.

• Health records are kept strictly confidential and accessed only by authorised personnel.

• We retain client data only for as long as necessary to provide services and comply with legal obligations.

5. Sharing of Information

We do not sell or rent your data. We may share personal information only with:

• Payment providers (for secure transactions)

• IT service providers (e.g., website hosting, booking systems, email platforms)

• Regulatory authorities if legally required

6. Cookies & Analytics

Our website uses cookies to improve functionality and provide analytics on visitor behaviour. You can disable cookies in your browser settings, but some features of the site may not function properly.

7. Your Rights (UK GDPR)

As a data subject, you have the right to:

• Access a copy of your personal data we hold

• Request corrections to inaccurate information

• Request erasure of your data (subject to legal obligations)

• Restrict or object to processing in certain circumstances

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

9. Contact Us

If you have questions about this Privacy Policy or how we process your personal data, please contact us.